Return Policy

We [Go Plant] accept/offer returns or refunds under any of the following conditions: 

• The wrong product was delivered.
• The delivered product is damaged.
• You have received the product 5+ days after the displayed delivery date.
• The plant becomes lifeless after 24hrs from delivery.

We do not offer returns under any other circumstances and the refund will be provided once the product is given to the courier for return. 

Please note that our deliveries and returns are handled by Sendle and both Go Plant and the customer needs to follow their guidelines for a successful delivery or return of the product. 

You can find their privacy policy here.

If you have any questions, please contact us at contact@goplant.com.au